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WhatsApp automation · For small business

WhatsApp Business automation that answers while you work.

Brand Vibe sets up WhatsApp Business automation for small businesses in India: the WhatsApp Business app with automated greetings and quick replies from ₹10,000, or an official WhatsApp Business API chatbot that answers questions, captures leads and hands over to your team, from ₹40,000. Fixed price, on your own number.

The problem

Where WhatsApp enquiries go wrong.

  • Replies come hours later

    A customer who messages at 9 pm and hears back the next afternoon has usually bought elsewhere.

  • The same questions, all day

    Prices, timings, location, availability — your team types the same answers dozens of times a week.

  • Leads vanish into chat history

    Nobody can say how many enquiries came in last month, who followed up, or which ones turned into sales.

  • One phone, one person

    When enquiries depend on whoever holds the business phone, they stop when that person is busy or away.

Packages and prices

Three ways to automate WhatsApp.

  • WhatsApp Business app setup

    ₹10,000–15,0003–5 days

    A business handling enquiries from one phone that wants faster, consistent replies.

    • Business profile and product or service catalogue
    • Automated greeting and away messages
    • Labels to sort new, hot and closed enquiries
    • A bank of quick replies for your most common questions, drafted with AI
  • WhatsApp API chatbot

    ₹40,000–75,0001–2 weeks

    A business that gets more enquiries than one person can answer, including after hours.

    • Official WhatsApp Business API set up on your number and your Meta business account
    • A chatbot that answers from your own prices, FAQs and policies
    • Lead details captured to Google Sheets or your CRM
    • Hand-over to a person whenever the bot is unsure or the customer asks
  • API chatbot + follow-ups

    ₹75,000–1,25,0002–3 weeks

    A business that also wants automatic reminders and campaigns to opted-in customers.

    • Everything in the API chatbot
    • Automatic follow-ups, appointment or payment reminders
    • Template messages for offers to customers who have opted in
    • A simple dashboard of enquiries, replies and sales

Every price is fixed in writing before work starts. Not sure which package fits? Describe the job below and we will tell you — including when the smaller one is enough.

Always included

In every WhatsApp setup.

  • Built on your own number and your own Meta business account
  • Replies written in your tone, in English or the language your customers use
  • A clear route to a human, so no customer is stuck with a bot
  • Opt-in and template rules followed, to protect your number from being restricted
  • A walkthrough for your team at handover
Compare

WhatsApp Business app or WhatsApp Business API?

Most small businesses start on the free app. The API is worth it when enquiry volume, after-hours demand or follow-ups outgrow one phone.

Best for

WhatsApp Business API
Growing enquiry volume, several team members on one number
WhatsApp Business app (free)
One person replying from one phone

Automation

WhatsApp Business API
A full chatbot, lead capture and integrations
WhatsApp Business app (free)
Greeting, away messages and quick replies

Messaging customers

WhatsApp Business API
Meta-approved templates to opted-in customers
WhatsApp Business app (free)
Broadcast lists, received only by contacts who saved your number

Connects to your CRM or website

WhatsApp Business API
Yes
WhatsApp Business app (free)
No

Running cost

WhatsApp Business API
Meta's per-message charges, billed by Meta to your account
WhatsApp Business app (free)
Free
How it works

Four steps, one fixed price.

  1. 01

    Tell us the job

    A 20-minute call or a WhatsApp message describing what you need.

  2. 02

    Get a fixed price

    Scope, price and timeline in writing before any work starts.

  3. 03

    We build

    On your accounts and tools, with a review at the halfway point.

  4. 04

    You own it

    A walkthrough at handover; accounts, code and content stay in your name.

WhatsApp Business Automation questions

Questions we’re asked.

01
What is the WhatsApp Business API, and do I need it?
The WhatsApp Business API is Meta's platform for businesses that need automation beyond the free WhatsApp Business app: chatbots, several team members on one number, and connections to a CRM or website. If one person can comfortably answer your enquiries from one phone, the app is enough; if not, the API is the step up.
02
How much does WhatsApp Business API cost in India?
There are two parts. Our setup is a fixed fee: ₹40,000–75,000 for an API chatbot, or ₹75,000–1,25,000 with follow-ups and campaigns. Separately, Meta charges per message for certain message types at its published rates, billed by Meta directly to your account, so you see exactly what you pay.
03
Can I keep my existing WhatsApp number?
In most cases, yes. Moving a number onto the API depends on how it is registered today, so we check your number's eligibility on the first call, before you pay anything, and tell you plainly if a new number would be simpler.
04
Can I send bulk WhatsApp messages to my customers?
Only to customers who have agreed to hear from you, and only using message templates that Meta has approved. We set that up properly, because messaging people who have not opted in is the fastest way to get a business number restricted.
05
Will the chatbot give wrong answers?
It answers only from the information you give us — prices, policies, FAQs — and hands the chat to a person when it is unsure. You review every answer before launch, and we adjust it in the first weeks as real questions come in.
06
How long does WhatsApp automation take to set up?
Three to five days for the WhatsApp Business app, one to two weeks for an API chatbot, and two to three weeks with follow-ups and campaigns. Meta's own business verification can add a few days, which we start on day one.

Tell us what you need. We'll reply with a fixed price.

Describe the job in a few lines. You get a written scope, price and timeline — and an honest word if a smaller package will do.

14 questions · about 2 minutes · no email needed to see your result

No obligation
You keep our findings, whether or not you hire us.
No sales pitch
You get a written note on what is holding you back, not a slideshow.
One working day
A senior consultant replies, not an account manager.

Or just tell us what you need

No spam, and a reply within one working day.

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